Reference

Terms and Conditions That Govern Your Account

Every account on galabet operates under these terms — they set out what you can expect from us and what we ask of you in return.

Applies where local law permitsUPI, Paytm, PhonePe coveredAccount-holder rights includedSubject to periodic updatesIndian English, for India

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What These Terms Cover and Where They Apply

galabet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms apply to every interaction you have with galabet — account creation, deposits via UPI, Paytm or PhonePe, game participation in titles like Baccarat, Lotto, Football Strike, and withdrawal requests. Access to our platform depends entirely on whether your local law permits it; if it

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does not, these terms do not extend eligibility to you. We operate on the basis that you have confirmed your eligibility under the laws of your location before proceeding. Accounts are personal and non-transferable — sharing credentials or operating multiple accounts violates these terms and may
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result in account suspension. Any funds held in a suspended account will be reviewed according to the process described in our account-closure clause.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TERMS TEAM

Contact Us About These Terms

If any clause is unclear, or if you believe an action taken on your account does not align with what is written here, our support team can clarify and, where appropriate, escalate…

Live Chat Raise a terms-related query through live chat on the galabet site. Our agents can clarify specific clauses, log a formal dispute, or route your question to the compliance desk.

Email Support Write to us at our support address for detailed queries about account-level decisions, payment disputes under UPI or Paytm, or requests to review a term's application to your account.

Help Centre Our help centre carries plain-language summaries of the most referenced clauses — account eligibility, payment processing windows for PhonePe, and how account closures are handled.

HOW WE HANDLE YOUR ACCOUNT

Six Ways We Uphold These Terms in Practice

These terms are not a static document — they reflect how galabet actually operates, from how account data is stored to how disputes are resolved.

Data Storage

Account data you provide at registration is stored on encrypted servers.

Cookie Policy

We use session and preference cookies to keep your account state between pages and to remember your language and payment…

Account Security

Two-factor verification is available on all accounts. We strongly recommend enabling it, particularly if you use UPI or Paytm for…

Data Retention Period

We keep account records for the period required by applicable law.

Requesting Changes

You may request a correction to personal data we hold, or ask for a copy of what we store about…

Dispute Escalation

If a terms-related dispute cannot be resolved at agent level, it moves to our compliance review team.

Frequently Asked Questions About These Terms

The questions below cover the clauses that account holders ask about most often — eligibility, payments, account changes, and how to reach us when something is unclear. Each answer reflects the actual position in our terms document.

These terms apply to anyone who opens or uses a galabet account. Access depends on whether your local law permits it. By using the platform, you confirm that doing so is lawful in your location.

We reserve the right to update these terms at any time. When we do, we post the revised version with an updated effective date. Continuing to use your account after the update means you accept the new terms.

A breach may result in a temporary suspension or permanent closure, depending on severity. Any balance held in a closed account is reviewed; funds from legitimate deposits via UPI or Paytm may be returned subject to our account-closure process.

Yes. Deposits and withdrawals via UPI, Paytm, and PhonePe are subject to both these general terms and the specific payment clauses in section 7. Processing times and reversal rules differ by rail, so check that section before transacting.

Send a data request via live chat or our support email. Include your registered account details. We aim to fulfil data access requests within 30 days in line with the retention and access policy described in these terms.

No. Accounts are strictly personal and non-transferable. Sharing your credentials or assigning your account to someone else violates these terms and will result in suspension of both accounts under review.

Start with live chat to log a formal query. If the agent cannot resolve it, the matter is escalated to our compliance team, who will issue a written decision within 14 business days. Keep a record of your original query for reference.

Terms and Conditions That Govern Your Account

Contact Us About These Terms

Six Ways We Uphold These Terms in Practice

Data Storage

Cookie Policy

Account Security

Data Retention Period

Requesting Changes

Dispute Escalation

Frequently Asked Questions About These Terms

01 Who do these terms apply to?

02 Can galabet change these terms without notice?

03 What happens to my account if I breach these terms?

04 Are there terms specific to UPI and PhonePe payments?

05 How do I request a copy of my account data?

06 Can I transfer my account to another person?

07 Where should I go if I disagree with how a term was applied to my account?

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